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We are here for our customers from implementation and validation to support throughout the routine use of your Growth Direct System(s).

Expert Planning, Validation, and Support Services

Process Analysis and Change Management

After discussing your process requirements, our experts develop effective strategies to simplify and accelerate your successful implementation of the Growth Direct® System.

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Performance Testing

We consult with you about key application requirements and offer a complete array of documents and services to support every step of your validation process.

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Hardware Setup and IT Integration

Our experienced team provides on-site support for efficient installation and seamless, secure integration with your laboratory information management system (LIMS).

More about Data & Reporting

Customer Success Team

We offer full, ongoing support, including your own dedicated point of contact and training options that can be tailored to your team to ensure a smooth implementation.

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