As acknowledged experts in this Rapid Microbial Method (RMM), our goal is to help qualify the Growth Direct® System as efficiently and quickly as possible, typically in just four months. Our high-touch service model combines expert validation services and an 18-hour-per-day support line, with no need for a triage process.
Support begins prior to system purchase, when our sales representative brings in a validation expert for consultation about specific application requirements. The validation teams offer a complete array of documents and services to support validation efforts. This covers all steps in the validation process, including:
- Installation Qualification (IQ)
- Operational Qualification (OQ)
- Performance Qualification (PQ)
- 21 CFR Part 11 Assessment
- Method Qualification/Method Suitability (MQ/MS)
- Bi-directional Software Integration to LIMS
With our universal communication platform, we work with your information technology (IT) team to integrate the Growth Direct® System's software into your laboratory information management system (LIMS) for seamless connectivity. Data from the Growth Direct® System can be directed to different LIMS systems and other networked programs (e.g., environmental monitoring trending databases), creating a standard export file in .csv format that can be parsed by the networked program to pull relevant data.